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Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive …
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What is Paypro Workforce Management?
Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience…
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What is Paypro Workforce Management?
Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and…
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- Competitors
- Tech Details
- FAQs
What is Paypro Workforce Management?
Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade.
• Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey.
•Provides a unique white-glove service model centered around the specific needs of the user's business.
•Delivers a proven fortune 500 level cloud solution that receives $60m in R&D annually.
•Includes data driven guidance to help with implementation and advancement.
•Creates custom automated data flows to help managers avoid mistakes, reduce risk, and improve efficiency.
•100% US-based dedicated teams of industry experts directly available to customers.
•An expert organization at implementing and supporting the software product that acts an extension of the customer's own team.
• Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey.
•Provides a unique white-glove service model centered around the specific needs of the user's business.
•Delivers a proven fortune 500 level cloud solution that receives $60m in R&D annually.
•Includes data driven guidance to help with implementation and advancement.
•Creates custom automated data flows to help managers avoid mistakes, reduce risk, and improve efficiency.
•100% US-based dedicated teams of industry experts directly available to customers.
•An expert organization at implementing and supporting the software product that acts an extension of the customer's own team.
Paypro Workforce Management Features
- Supported: One database for all employee records
- Supported: API integrations and customization
- Supported: Dedicated U.S.-based service teams
- Supported: Expert implementation coaches
- Supported: Enhanced payroll data review
Paypro Workforce Management Competitors
Paypro Workforce Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, Spanish |
Frequently Asked Questions
Reviewers rate Usability highest, with a score of 9.
The most common users of Paypro Workforce Management are from Mid-sized Companies (51-1,000 employees).
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- Business Problems Solved
Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive view of safety-related data. Users can easily generate OSHA 300 and 300A documents, streamlining compliance reporting. Additionally, Workforce One serves as a centralized resource for managing employee credentials such as driver licenses and professional certifications. This ensures that important qualifications are up-to-date and easily accessible. The software extends its functionality beyond employee management by allowing companies to track assets like cell phones, tablets, and EZPasses. With Workforce One, businesses can efficiently monitor their resources and ensure accountability. Overall, Workforce One is an invaluable tool for maintaining safety standards, managing employee information, and tracking company assets.
Paypro Workforce Management provides a comprehensive suite of tools for Human Resources, Payroll, and Time Management. With its seamless integration with the payroll system, Paypro simplifies the payroll process by handling all aspects from time entry to tax filing. Managers benefit from features such as employee time tracking, attendance management, and the ability to manage time off requests effortlessly. The platform also offers self-service capabilities for employees who can access their pay statements, W2s, benefits days, and even enroll in benefits directly through the system. Paypro's intuitive interface empowers both HR professionals and employees to easily navigate through tasks such as onboarding new hires, administering benefits, generating key reports, and tracking important metrics. Moreover, Paypro's exemplary customer service ensures that users receive prompt assistance when needed. Whether it's enhancing efficiency in time management or streamlining payroll processes across the entire organization, Paypro is a trusted solution for businesses seeking a reliable Workforce Management tool.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
December 02, 2020
Great for Custom Reports but not User Friendly
Paypro Workforce Management is used as our HR and payroll system across the entire organization. The system is our only HR admin system and all information is electronically stored here.
- Reports
- Phone app for employees and admins
- Employee portal
- Complicated onboarding
- Workflows are complicated
- Ease of use
- Mostly digital and paper free
- Poor onboarding
- Great app for employees
Paypro Workforce Management has much better reporting and data storage than Adams Keegan.
November 06, 2020
PayPro has been a game changer
We started using Paypro primarily for payroll. We have challenges with being a small company but having employees in many states. PayPro has helped us with payroll taxes in both new states and when we no longer have employees in a given state. Last year we expanded our services with PayPro to include the HR services. We now onboard new employees in PayPro Workforce. Our employees are able to enroll in benefits and annual enrollment right through PayPro which flows directly into payroll.
- Payroll Taxes
- Payroll General Ledger Support
- Reporting
- Ability for administrators to run more reports without needing to go through PayPro
- Admin functionality can be difficult and not intuitive - ex. setting up 401K
- Their system is missing some basic checks such as not allowing 401K deductions to exceed the IRS guidelines. There should be more IRS guidelines built into their systems that flag any discrepancies that aren't unique to the individual client.
- When an employee moves, it needs to automate their taxes and flag a need for new forms (if needed). We had issues with employees updating their address and the taxes not updating. Apparently this is not automatic and there isn't a flag. Also they don't have a report to audit if everyone is receiving their correct taxes based on location.
- HR onboarding needs to be more user friendly and intuitive.
- They have been very helpful in helping us set up employees in states where we haven't had employees before
- It has been a huge time save that employees can enroll in benefits in Workforce and it will flow directly into payroll.
We used to use PayChex which we were not satisfied with and did not meet our needs.
September 24, 2020
Paypro is a payroll managers dream!
We use Paypro for our payroll as well as our medical/dental. We use the system across the entire organization. The associates at Paypro make the payroll process a pleasure.
- Customer service is exceptional
- The flow of the software is flawless
- Payroll and benefits in the same package
- Kronos changed and many of the options for use were moved around. Have to learn to navigate the new platform.
- Paypro has sped up the payroll process for us - giving us more time to focus on other things on payroll day.
- Paypro resolves issues swiftly and efficiently.
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
Our entire company uses Workforce One to manage our payroll and HR. We track incidents and accidents with it, including OSHA recordables, and we use it for OSHA 300 and 300A documents. We track employee credentials, such as driver licenses and professional certifications, and we also track company assets, such as cell phones, tablets, and EZPasses. Workforce One is our resource for all employee information, including a reference for various labor reports when we need to report labor-related information to other parties.
- Setting up new employees is very easy and only takes a couple of minutes.
- We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
- Given that Workforce One is a very complicated system, I believe that Paypro did a very good job making it customizable, where possible, and with simplifying each process. The on-boarding was very thorough and we were even provided with step-by-step direction, complete with screenshots. I can't think of anything specific where I am unhappy with the functionality.
- Prior to implementing Workforce and a time clock, our payroll was handled using paper time sheets completed by crew foremen on a daily basis. We would have 2-5 employees EVERY Friday afternoon, approaching us to point out that they felt they were missing time. We would have situations where a guy would come in at 7AM and be moved to a 730AM crew, but would spend that half hour loading a truck or otherwise working. His foreman wouldn't always remember this, so he would put down the same time as the rest of the crew, forgetting that crew member's extra 30 minutes. On the other hand, there were many instances where a crew would complete their work, park their truck and have their tools put away by around five or ten after. They would then sometimes mill about, walking back and forth across the yard, doing whatever they could to waste time to get the clock closer to half-past so they could put in for the extra 30 minutes. The boss was always keen to spot this kind of behavior and would stand outside trying to hustle everyone up to finish their work so he could note when the last tool or piece of equipment was put away. There were plenty of other situations, but the bottom line was that once the time clock process was fully implemented, the Friday afternoon "missing time" complaints dropped to almost zero. Everyone became responsible for their own time by punching in and punching out, and we no longer had to spend our time investigating and addressing every time complaint, every single week.
- Along these same lines, being able to set up work schedules for each operation and for specific crews has helped us to save a ton of time dealing with crew issues, and also to improve productivity by being able to better communicate start times with our crews.
10
Our sales staff, management personnel, office staff, bookkeeper, select field personnel, and the business owners all use Workforce.
- Payroll.
- Hiring/on-boarding.
- To track safety incentive bonus eligibility.
- To keep track of clothing sizes for apparel ordering.
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
No
- Product Features
- Product Usability
- Existing Relationship with the Vendor
Adding Workforce One represented a significant increase in our payroll expenses, so we wanted to make sure we felt we would be getting more bang for our buck. In utilizing the HR module, we added several other aspects of our business's operations into the Workforce umbrella that were previously done manually. We felt that the centralization of these functions, plus the increased utilization of this product, made the expenditure worthwhile for us.
When we needed to find a way to segment hours worked by project, Paypro was able to create a way to allow us to input projects and then track the hours worked on those projects via the timesheet. This led to greatly improved efficiency and accuracy when it came to the required hour reporting.
- When viewing data and narrowing by filters/columns, it is very easy to save that view for quick access again later.
- Processing the payroll is a pretty straight-forward process, powered by specific numbered steps.
- Hiring a new employee is a process that requires a lot of steps. However, it is not always a simple process in general. Since there are several tabs in the employee profile, the information must be saved in each tab before the user can view the information in another tab. This can sometimes lead to some back-and-forth clicking.
Yes
The current mobile app has a bit of an irritating design. It doesn't have a face/thumbprint recognition interface with iPhones (yet), so each time a user opens it, they must enter their password. This seems pretty simple, however, if the intention is to punch in or punch out, the user is supposed to enter their password, but not click "enter" or the "Login" button. They must type the password, then click "done" at the top of the keyboard to hide the keyboard, revealing the "Quick Punch" buttons in which the user can select "In" or "Out." If the user types their password and clicks enter or login, they are not able to punch and must sign out and start over. Also, we have some supervisors who do not punch every day, but use the app to request time off. If the user goes for a certain amount of time without logging in, they must change their password before being able to log in. We have had several instances where the user just simply isn't able to update their password with the app. It keeps telling them that their password is incorrect, and the support advice is to change the password from a web browser on a computer. Hopefully, a new app or an overhaul will be forthcoming.
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
December 19, 2019
Good software and an even better partner
Score 10 out of 10
Vetted Review
Verified User
Paypro deployed the software platform that runs our payroll from when we were a startup through present day. The entire organization utilizes it and they were able to customize it to run efficiently despite the fact that our organization has a lot of abnormal pay cycles and pay rates depending on numerous variables associated with each different project.
- Custom payroll adjustments that made sense for the way our industry works.
- Excellent support team especially during implementation.
- Software has a lot of extra features we don’t use much, but they do a good job setting up and implementing the ones we use a lot.
- Helped us save time running payroll efficiently, even out of cycle processing.
- Their team is always available and accommodating so they make things easy for us.
We investigated some lower-cost SMB solutions but for the most part, the absence of a strong support team just wasn’t worth it.